Refund Policy

We want you to be completely satisfied with every purchase from SummitGH. If you're not happy with your order, we offer returns and refunds.

1. Return Period

You may request a return within 30 days of receiving your order.

2. Refund Method

Once your return is approved, refunds will be issued to your original payment method.

3. Processing Time

Refunds are processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider.

4. Return Conditions

Items must meet the following conditions:

• Unused and in original condition
• Original packaging intact
• Proof of purchase (order number or receipt)

5. Non-Returnable Items

The following items cannot be returned:

• Used items (non-quality issues)
• Customized or personalized products
• Opened hygiene products

6. How to Request a Return

Please contact our customer service team:

• Email: zenyueecommerce1@outlook.com
• Phone: (+86) 13751792157

We will respond within 1-2 business days and provide return instructions.

7. Return Shipping Costs

• Quality issues or wrong items: SummitGH covers return shipping
• Personal reasons: Customer is responsible for return shipping costs

If you have any questions, please contact our customer service team. We're here to help!